Our partnership supports you
and your objectives

Designed by Freepix

Services we offer

Marketplaces offer a quick and relatively straightforward setup, combined with extensive market reach across different countries. However, developing your sales is often not that straightforward at all, as dealing with these marketplaces can be difficult, and making a profit is not a given. We offer services that can be tailored to your objectives.

Assessment & Strategy

One of the most integral parts of being successful on any given marketplace is your sales strategy. We can assess your current business model and adapt specific strategies to help your business be more profitable within your desired marketplace.

Account Setup

Creating and configuring an account on some marketplaces may be difficult, we have the know-how to prevent delays in your start-up.

Health Check

If you are interested in selling on marketplaces, we provide you with an initial assessment of demand and competition, followed by our recommendations. This will allow you to make a better-informed decision on whether or not to launch.

Market Scan

Our review reports on many topics including account setup, brand registry, product key attribute check, current listing and any observations to help you improve sales and service levels.

Brand registery

We submit your details and communicate with the marketplaces on your behalf to complete your brand registry application.

Optimisation

Continuously checking and optimisation of your account is essential when selling on various marketplaces.

Listings

Every marketplace has its own guidelines that are required for listings. We are mindful of delivering the correct files and ensure that the information is properly filled in and submitted.

Merchant of record

For companies that do not want to set up marketplaces under their own name, we offer to be your Merchant of Record. We can also manage the invoicing, payment stream, VAT payments etc., on your behalf.

Buy box target & monitoring

We understand that sellers must meet performance-based requirements to be eligible for ‘Buy Box’ placement status and make sure that your prices are correctly managed.

Ad management

As with other search engines, marketplaces have paid advertising facilities to help optimise ranking. We monitor the traction, keyword search, analyse reports and adapt ads based on performance.

Product review management

Negative reviews can seriously affect your ranking. Our team react as fast as possible to negative feedback to reduce any damage, and maximise positive reviews as well.

Price management

We react faster and are always a step ahead of your competitors to help you win the Buy Box at the optimal price.

Customer Support

Our team help to reduce your workload by providing a full marketplace customer support. We support all on-platform interaction with your customers, via messages, claims and information requests. We are an extension of your brand improving flexibility and scalability with an international reach.

Logistics Management

We have extensive experience with kitting for FBA, which allows you to replenish your inventory levels quickly at the FBA centre. Our OMS enables you to have Seller and Amazon fulfilled inventory, manage different order flows automatically and create an efficient inventory structure.

Training & Coaching

We understand that the process is a learning curve, and we are happy to guide you through.

We often get asked whether we have specific packages or recommendations. Based on our experience and the feedback from clients we have developed three packages, designed to cover the three main essential needs: Starter, Business and Professional.

Starter

For companies selling on marketplaces we provide our ‘Starter’ package of services.

  • Setup in one month
  • Five months of account development

Try out the marketplace channel. Learn what it takes to be successful, advised by our expertise in a low risk, effective manner.

Business

This package is ideal for clients that are active on marketplaces already and now aim to take their performance to the next level by using our expertise.

We discuss:

  • Current status
  • Challenges
  • Opportunities
  • Ultimate objectives

We will then propose an outline plan covering the following 6 to 12 months, after which we will develop a 30-day plan every month. Our activities per month can (and will most likely) differ when we push our efforts towards particularly profitable areas. We will be available for engagement for upwards of 10 hours per month.

Professional

If you are looking for fully comprehensive support, this is the package for you. With the Professional package, you will have a dedicated team of marketplace experts to work closely with you. We will achieve a fully understanding and strategic alignment with your brand. We carry out a thorough sales analysis and develop a detailed plan to suit the nature and vision of your business.

We work as your ‘in-house’ marketplace team in managing and developing all aspects of your marketplace business:

  • Optimising your top line and bottom line results
  • Strategy implementation
  • In house management
  • Sustained marketplace account maintenance

We ensure you are on track to achieve your goals. Crucial to making this work is that you have clear objectives, a clear proposition with a strong USP, a suitable budget and above all a willingness to work in an effective partnership.